PRECIOUS HEARTS FOUNDATION

The Abuse STOPS Here!

FAQ

CERTIFICATION

MY SAFETY

MY CHILD(RENS) SAFETY

LACK OF TRANSPORTATION

SHELTER ARRIVAL

EXPECTATIONS

STARTING OVER

LENGTH OF STAY

MY PET(S)

HANDICAP ACCESSIBILITY

CERTIFICATION

  1. Are you a State certified domestic violence agency?

    No - reasons (1) we are faith-based and (2) we do not wish to be a sub organization placed under another organization. You do not have to be certified to help anyone in need, however, our programs are following Florida State's best protocols for domestic violence services. 

    We enjoy our freedom of being able to "think outside the box", which allows us to continue providing the community with our many  "much needed" and "helpful" programs.  

    We believe all lives are a gift from God and we endeavor to assist anyone needing help without prejudice of race, color, creed, religion, age, sexual preference or gender.

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MY SAFETY

  1. How will I know that I will be safe?

    Your personal safety is our first priority. When our Shelter was designed, it was done so with your security in mind. Outside and indoor cameras are just a few of the features used to keep you safe. Additionally, our staff is made aware of any special concerns and remains on watch around the clock. The Domestic Violence Unit of our local Police Department is also connected with our Shelter. Their ability to respond quickly - should we need them - and the presence of their police car(s) in the parking lot, helps us all feel safer!

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MY CHILD(RENS) SAFETY

  1. Will my child(ren) be safe? What about their schooling?

    Yes, your child(ren) will be safe. Please see the answer to the above question. Unless your child(ren) are in school, in a counseling session, participating in a program, or in respite child care, they are under your watch and care at all times. Concerning their schooling, if your child(ren) is at risk, you have the option of enrollment in the Early Education Enrichment program on site. If your children are not at risk, then we will make transportation arrangements to drop off and pick up your child(ren) and take them to their schools. For play, all outdoor play areas are secure and monitored and have a sitting area where you can sit comfortably to watch over them.

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ITEMS LEFT BEHIND

  1. What if my child(ren) and I left without any clothes or personal items?

    Please do not try to return home to retrieve anything. We will provide you with clothing, shoes, and food. We will assist you with applying for financial assistance and/or WIC. Also, If your name is on the lease or deed to the property from which you fled, we can arrange for a police officer to accompany you to pick up essential personal belongings from your residence. If you are not able to return to your residence, your case manager will work with you to replace medications, birth certificates, and any other vital items left behind.

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LACK OF TRANSPORTATION

  1. What if I don't have transportation?

    If you are still at your residence or the place the violence occurred, you will be asked to go to a public place such as a drug store, video store, gas station, or any other neutral place within walking distance. We will then send a taxi to pick you up and bring you to safety. Because of safety concerns, we cannot send a taxi to a residence or the place of violence. If you need emergency assistance at a residence, you will be asked to dial 911 so that you may have police protection.

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SHELTER ARRIVAL

  1. What will happen when I arrive at the Shelter?

    A staff member will help you complete an intake interview, will administer a drug test, and will explain the rules. Please note that no one is denied entrance because they test positive for drugs or alcohol. After completing the intake process, you will then be given a tour of the shelter, provided with linens and personal care kits, and settled into your room. If you need medical treatment, the Intake Specialist will arrange for you to go to the hospital. After you are settled in the shelter, you will meet with your case manager to determine how we can best help you during your stay.

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EXPECTATIONS

  1. What will be expected of me?

    You will be expected to set goals for yourself and work toward those goals. All residents are required to attend educational groups and be present at house meetings, when possible. You will be expected to refrain from using drugs or alcohol during your stay, to abide by all house rules, and to meet with your case manager regularly. If you have children you will be expected to attend parenting classes. Any child over the age of four will be expected to attend psycho-educational groups. Mistreatment of a child is not tolerated including verbal abuse and physical discipline such as spanking.

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STARTING OVER

  1. What type of help will be available to help me start over?

    A broad range of supportive and practical services are available to help you start over.  We offer individual and group counseling, legal assistance, and referrals for job training, employment and housing. Our case managers can help you with a protective order or accompany you to court. Respite child care is available to mothers for appointments, job searches, court appearances, and other engagements.

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LENGTH OF STAY

  1. How long can I stay?

    The average stay for other DV agencies ranges from 21 - 90 days, but we believe a 3 - 6 month stay is reasonable enough time for you to get on your feet, however, you may choose to leave at any time. During your stay, your case manager will work with you to ensure you are making progress toward your goals.  No one leaves our shelter without having a key to their own home.  We also provide follow up to ensure your safety and well being. 

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MY PET(S)

  1. What about my pets?

    We are happy to report that we are partnered with our community Humane Society that will house pets of domestic violence victims. We will accompany you and assist you with completion of their paperwork, and then leave your pet in their care. 

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HANDICAP ACCESSIBILITY

  1. Is the Shelter handicapped accessible?

    Yes. The Shelter is fully accessible.

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